Terms and Conditions
1. Definitions
- “Carezon” refers to the mobile app and platform operated by Carezon.com LLC.
- “Client” refers to individuals or their authorized representatives using the app to find or receive care.
- “Caregiver” refers to individuals using the app to offer caregiving services.
- “User” refers to both clients and caregivers collectively.
2. Eligibility
You must be at least 18 years old to use this app. By registering, you confirm that all information you provide is accurate and truthful.
3. Services Provided
Carezon offers:
- A digital platform to connect caregivers and clients
- Communication, scheduling, and coordination tools
- Optional service and care plan management features
Carezon does not provide medical services, nor does it employ caregivers unless specifically stated. Caregivers are independent service providers unless noted otherwise.
4. User Responsibilities
Clients agree to:
- Provide accurate health and care-related information
- Treat caregivers with respect and ensure a safe environment
Caregivers agree to:
- Provide care professionally, respectfully, and in line with applicable training/licensing
- Maintain confidentiality and adhere to HIPAA and privacy laws
5. Payments & Fees
Carezon may charge platform fees or processing charges. Payment terms for services are detailed in your specific service agreement. Users must ensure payment information is up-to-date.
6. Privacy
By using Carezon, you agree to our [Privacy Policy], which describes how your data is collected and used. Health information shared within the platform is treated in compliance with HIPAA guidelines.
7. License and Restrictions
Carezon grants you a limited, non-transferable license to use the app. You may not:
- Reverse engineer or decompile the app
- Use the app for illegal or unauthorized purposes
8. Disclaimers
Carezon is not liable for:
- The conduct of users (clients or caregivers)
- Errors, omissions, or delays in service delivery
- Health outcomes, injuries, or damages resulting from use
You use the app at your own risk.
9. Termination
We may suspend or terminate access if you violate these Terms. You may also delete your account at any time through the app or by contacting support.
10. Modifications
Carezon may update these Terms periodically. Continued use of the app after updates constitutes acceptance of the new terms.
11. Dispute Resolution
All disputes will be resolved by binding arbitration in [Your State/Country] unless prohibited by local law. By agreeing to these Terms, you waive your right to a trial by jury.
12. Contact Us
For questions, concerns, or legal notices, contact:
Carezon.com LLC
customersupport@carezon.com